EMS Nigeria ▷ Easy Ways To Contact & Get Support In 2021

EMS Nigeria Customer Care ContactAre you looking for EMS Nigeria customer care number, service support and contact details in order to make inquiries and also solve your shipping, tracking and delivery issues? Then you’re at the right place because this post got you covered.

About EMS Nigeria

EMS Nigeria was established in 1986 as the courier and business arm of the Nigerian Postal Service, with the responsibility for effective and efficient collection, conveyance and delivery of time sensitive correspondence, documents and merchandise both locally and internationally.

EMS/Speedpost has the widest domestic network in Nigeria. It is present in virtually all local government in the country with more than 400 offices nationwide.

Reasons People Contact EMS Nigeria Customer Care

People contact EMS Nigeria customer care for inquiries, complaints, feedback and queries on:

  • Advanced solutions
  • Air post express service
  • Charges
  • Customs clearance
  • Delivery options, dates and time
  • Expedited mail services
  • Intra city service
  • Monthly credit facility
  • Offices and locations
  • Package
  • Payment and billing
  • Pick-up service and scheduling
  • Postal insurance
  • Prepaid
  • Proof of delivery
  • Quotes
  • Return shipments
  • Sales
  • Shipment sending and collection
  • Shipping advice
  • Special discount on value
  • Tracking and monitoring

Ways To Contact EMS Nigeria

EMS Nigeria customer care personnel are always there to assist you by answering all questions relating to prices, destinations, addresses, customs, packaging, prohibitions and delivery or arrival status of items.

These are the different means through which you can make contact and get support in case you want to make inquiries or have issues with shipping, tracking or delivery.

EMS Nigeria Customer Care Phone Numbers

As a customer, when you have something to get across to EMS Nigeria representative, phone calling might be the fastest and easiest way to make contact.

It is worth pointing out that you will be charge at the normal call rate depending on your mobile network and tariff plan you are using on it.

You can make contact using these numbers:

  • +234-9087100300
  • +234-9087100301
  • +234-01-7401257

When you call for information on delivery/arrival of item, you’re to mention the following to enable speedy response:

  • Addressee’s name/address
  • Date of posting
  • Item number
  • Number of items
  • Office of posting
  • Package content
  • Type of service

If you don’t have enough credit for a phone call, then there are other easy means to make contact below.

EMS Nigeria Customer Care Email Address

You can send an email and your query will be replied within 24 hours. All you need to do here is to provide full information about your query.

For inquiries and complaint, your emails should be sent to:

EMS Nigeria Social Media Pages

It has been proven positively that EMS Nigeria also tends to respond faster when contacted via their social media handles.

You can easily send a private message (DM), leave a comment or tweet to their page, which will enable you get answers faster and issues solved.

EMS Nigeria Head Office In Nigeria

If you have tried all channels and still not satisfied and still want to make inquiries, you can mail or stop by the head office in Nigeria which is:

International Mail Processing Centre (IMPC)

NIPOST Building, Nacho Complex, Murtala Mohammed International Airport, Ikeja, Lagos


EMS Nigeria takes pride in providing customers with a wonderful experience.

We believe this information on EMS Nigeria customer care support and contact details is helpful to you.

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