GOtv ▷ Easy Ways To Contact & Get Support In 2021

GOtv Customer Care ContactAre you looking for GOtv customer care number, service support and contact details in Nigeria in order to make inquiries and also solve your decoder, account, subscription and connection issues? Then you’re at the right place because this post got you covered.

About GOtv

GOtv is the home of African television and are committed to delivering family entertainment by providing the greatest selection of local channels made in Africa and a reliable service you can trust.

Multichoice Nigeria is the makers of GOtv Nigeria. They are also the owner of the top-rated DStv pay television platform.

The major difference between it and DSTV is in the fact that the latter one uses satellites.

It uses the latest Digital Terrestrial Broadcast Technology, DVB-T2, which means that its services are deployed through TV masts and accessible only in locations with GOtv transmitter coverage.

GOtv signals are officially available and provide service to the following African countries:

  • Ghana
  • Kenya
  • Malawi
  • Mozambique
  • Namibia
  • Nigeria
  • Uganda
  • Zambia

GOtv Decoders are available in Nigeria. To set up your GOtv, you need the GOtv starter kit. It consists of Decoder + GOtenna + 1 month GOTV Max subscription.

GOtv Packages (Subscription Plans)

GOtv now has 4 subscription packages that provide African channels in the highest digital quality that you will undoubtedly appreciate.

GOtv Jolli – #2460 per month (82 Channels), GOtv Max – #3600 per month (90 Channels), GOtv Smallie (Quarterly) – #2100 (21 Channels), GOtv Smallie (Annual) – #6200 (25 Channels), GOtv Smallie (Monthly) – #800 (36 Channels), GOtv Jinja – #1640 per month (57 Channels).

GOtv Channels

You can watch exciting GOtv channels for your news, documentaries, live sports, entertainment and so much more.

Some popular GOtv channels include:

  • AfricaMagic Epic Movies
  • AfricaMagic Family
  • AfricaMagic Hausa
  • AfricaMagic Igbo
  • AfricaMagic Yoruba
  • AFRO Music English
  • AIT
  • Al Jazeera
  • Arewa 24
  • Arise News
  • B4U Movies
  • BBC World News
  • BCOS
  • BET International
  • Big Brother Naija
  • CBS Reality
  • Channels
  • CNN International
  • Discovery Family
  • Disney Junior
  • Dove TV
  • E! Entertainment TV
  • EBS TV
  • Emmanuel TV
  • eTV Africa
  • Eva +
  • Faith Broadcast Network
  • FOX
  • Galaxy TV
  • GO Channel
  • Hip TV
  • Islam Channel
  • ITV Benin
  • JimJam
  • Lagos TV
  • Liberty TV
  • MiTV
  • M-Net Movies Zone
  • MTV Base
  • Nat Geo Wild
  • Nickelodeon
  • NTA
  • OGtv
  • PBS Kids
  • Planet Radio TV
  • R2TV
  • RAVE
  • ROK 2
  • ROK 3
  • RSTV
  • Silverbird
  • Sony Max
  • Sound City
  • Spice TV
  • Star Life
  • SuperSport
  • TCV International
  • Telemundo
  • Televista
  • Trybe
  • TVC News
  • WAP
  • Wazobia Max
  • Zee World

GOtv Subscription Payment

To avoid losing your viewing, you’ll have to make payment and renew your subscription before the expiration date.

You can make a payment for your GOtv subscription at any Multichoice Africa branch, walk-in centres or store nearest to you.

Alternatively you can make use of one of the below easy and convenient payment options that are available in the country.

  • Baxi Box
  • Eazy Money
  • eTranzact
  • FCMB Bank
  • GlobalPAY
  • JumiaPay
  • KongaPay
  • OPay
  • PAGA e-Pay
  • PAGA mobile
  • PayU
  • POS
  • Quickteller
  • Stanbic Mobile
  • USSD

Reasons People Contact GOtv Customer Care

People contact GOtv customer care for inquiries, complaints, feedback and queries on:

  • Account suspension
  • Change of decoder ownership
  • Channels and packages
  • Channels suspension
  • Customers rewards
  • Dealers and installers
  • Decoder prices and activation
  • Double payment
  • Fixing errors
  • GOtv WOW
  • Online account login
  • Payment info and confirmation
  • Payment options
  • Poor movie picture quality
  • Profile update
  • Reconnection troubles
  • Recurring monthly payments setup
  • Subscription payment
  • WhatsApp number

Ways To Contact GOtv

GOtv customer care agents are always available 24/7 and ready to help out with any inquiries or difficulties you might be having as a customer, dealer or an installer.

So here, you will be showed the different means through which you can make contact and get support in case you want to make inquiries or have issues with your decoder, account, subscription or connection.

GOtv Customer Care Phone Numbers

As a customer, when you have something to get across to GOtv customer care representative, phone calling might be the fastest and easiest way to make contact.

It is worth pointing out that you will be charge at the normal call rate depending on your mobile network and tariff plan you are using on it.

It is faster to get through to GOtv Nigeria customer care via +234 803 904 4688.

You can also dial *288*1# on your cellphone. With this USSD you can check what you owe, clear error codes, view your last transactions, transfer funds between your accounts and reconnect packages.

GOtv Support Short Code

The GOtv Cable Network also gives you access to a short code service which you can dial at any time to receive automated responses to your complaints and inquiries.

All you need do is dial this short code from your mobile phone to get started. In addition, you do not need internet access but only a mobile device.

Nigeria – 4688

If you don’t have enough credit for a phone call, then there are other easy means to make contact below.

GOtv Customer Care Email Address

You can send an email and your query will be replied within 24 hours. All you need to do here is to provide full information about your query.

For inquiries and support, send an email to

GOtv Social Media Pages

It has been proven positively that GOtv also tends to respond faster when contacted via their social media handles.

You can easily send a private message (DM), leave a comment or tweet to their page, which will enable you get answers faster and issues solved.

GOtv Head Office In Nigeria

For inquiries and support, you can also mail or stop by at their head office in Nigeria which is:

MultiChoice Nigeria Limited

Plot 1381, Tiamiyu Savage Street, Victoria Island, Lagos


GOtv Nigeria takes pride in Africa’s local content and continues to reassure subscribers of more quality content and latest innovations that offer the best of digital TV experience.

We believe this information on GOtv customer care support, contact details, packages, channels and subscription payment is helpful to you.