MyTV Africa ▷ Ways To Contact & Get Support In 2021

MyTV Africa Customer Care ContactAre you looking for My TV customer care number, service support and contact details in Nigeria in order to make inquiries and also solve your decoder, account, subscription and connection issues? Then you’re at the right place because this post got you covered.

About MyTV Africa

MyTV Africa released its initial operation on 16th March 2010, and is the most preferred and convenient cost satellite rendering outstanding facilities throughout the year.

MyTV is available in Nigeria as a subscription-FREE package of encrypted channels, accessible against an Annual Content Delivery Contribution, currently retailing at NGN 3,500.

The service comprises a mix of Nigerian and international channels, with an emphasis on African content.

Accessing the service requires a duly activated My TV Smart Card and a compliant advanced security Conax or CDCAS Digital Satellite Receiver.

My TV Channels

You can watch exciting My TV channels for your news, documentaries, live sports, entertainment and so much more.

Some popular My TV channels include:

  • AIT
  • Al Jazeera News
  • CGTN
  • Channels TV
  • Da Vinci Kids
  • English Club
  • France 24
  • Galaxy TV
  • KBS World
  • Love Nature
  • My TV Africa
  • My TV MORE
  • My TV Series
  • My TV Yoruba
  • NTA
  • Silverbird TV
  • Wap TV
  • Wazobia TV

My TV Subscription Payment

To avoid losing your viewing, you’ll have to make payment and renew your subscription before the expiration date.

Payment options you can use to pay and reconnect your My TV include: Recharge (Scratch) Card purchase from a My TV Dealer, ePIN purchase from a My TV Dealer deliverable via SMS or email, FlashMeCash (at any First Inland Bank branch), eTranzact Card, CITISERVE handheld point of sales nearest to you, Interswitch Quicktellers ATM Network and POS.

Reasons People Contact My TV Customer Care

People contact My TV customer care for inquiries, complaints, feedback and queries on:

  • Account suspension
  • Bad/No signal on TV screen
  • Change of decoder ownership
  • Channels and packages
  • Channels not accessible
  • Channels suspension
  • Code number registration
  • Dealers and installers
  • Decoders and equipment
  • Faulty strong receiver
  • Over-scratched voucher
  • Pairing receiver and smart card
  • Payment info and confirmation
  • Payment options
  • PIN modification
  • Poor movie picture quality
  • Profile update
  • Receiver scanning
  • Reconnection troubles
  • Recurring monthly payments setup
  • Registration
  • Smart card activation
  • Subscription expiry date

Ways To Contact My TV

My TV customer care agents are always available 24/7 and ready to help out with any inquiries or difficulties you might be having as a customer, dealer or an installer.

So here, you will be showed the different means through which you can make contact and get support in case you want to make inquiries or have issues with your decoder, account, subscription or connection.

My TV Customer Care Phone Numbers

As a customer, when you have something to get across to My TV customer care representative, phone calling might be the fastest and easiest way to make contact.

It is worth pointing out that you will be charge at the normal call rate depending on your mobile network and tariff plan you are using on it.

My TV support is currently available and you can call to speak to one of the customer service agents on: 08066988644 and 08086988644.

If you don’t have enough credit for a phone call, then there are other easy means to make contact below.

My TV Social Media Pages

It has been proven positively that My TV also tends to respond faster when contacted via their social media handles.

You can easily send a private message (DM), leave a comment or tweet to their page, which will enable you get answers faster and issues solved.


MyTV Africa takes pride in Africa’s local content and continues to reassure subscribers of more quality content and latest innovations that offer the best of digital TV experience.

We believe this information on My TV customer care support, contact details, packages, channels and subscription payment in Nigeria is helpful to you.

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