Stanbic IBTC Bank ▷ Ways To Contact & Get Support In 2021

Stanbic IBTC Bank Customer Care ContactAre you looking for Stanbic IBTC Bank customer care number, service support and contact details in Nigeria in order to make inquiries and also solve your account, banking and transfer issues? Then you’re at the right place because this post got you covered.

About Stanbic IBTC Bank

Stanbic IBTC Bank offer clients a wide range of personal and commercial banking products through over 180 branches spread across every state in Nigeria and online banking platforms.

Offering includes current, savings, domiciliary accounts, personal loans, vehicle and asset finance, MasterCard debit cards, Visa credit cards, home loans, internet banking, small and medium scale enterprise (SME) loans and the award-winning *909# MobileMoney.

Reasons People Contact Stanbic IBTC Bank Customer Care

People contact Stanbic IBTC Bank customer care in Nigeria for inquiries, complaints, feedback and queries on:

  • Account balance
  • Account management
  • Account opening
  • Airtime and data recharge
  • ATM card block request
  • ATM card expiration
  • ATM card issuance
  • ATM card not working
  • ATM dispense error
  • ATM security tips
  • Bank statement
  • Bank transfer codes
  • Branch sort codes
  • Branches and ATM locator
  • BVN
  • Card PIN re-issue request
  • Card security tips
  • Cheque management
  • Credit card management
  • Debit card management
  • Domiciliary accounts
  • Dormant account re-activation
  • e-Products
  • Funds transfer
  • Generating token
  • Incomplete transfer
  • Internet banking
  • Investment solutions
  • Loans and interest rates
  • Mobile application
  • Mobile banking
  • Not receiving sent cash
  • Online registration
  • Online security tips
  • Online shopping
  • Payments
  • PIN and password reset
  • POS
  • Promotions and offers
  • Scam mail fraud
  • Shares
  • Stamp duties
  • Stolen ATM card
  • Subsidiaries
  • SWIFT codes
  • Tracking cheques
  • Transaction charges
  • Transfer failure
  • Transfer to wrong account
  • Travel security tips
  • USSD codes
  • Ways to bank
  • WhatsApp number
  • Whistleblowing
  • Withdrawals

Ways To Contact Stanbic IBTC Bank

Stanbic IBTC Bank Customer Care agents are always ready 24/7 to answer any questions or inquiries you might have concerning their products and services.

Some issues can be solved just by contacting customer care while others cannot be solved over the phone.

So here, you will be showed the different means through which you can make contact and get support in case you want to make inquiries or have issues with your account, banking, transfer and withdrawal.

Stanbic IBTC Bank Customer Care Phone Numbers

As a customer, when you have something to get across to Stanbic IBTC Bank customer care representative, phone calling might be the fastest and easiest way to make contact.

It is worth pointing out that you may be charge at the normal call rate depending on your mobile network and tariff plan you are using on it.

You can make contact using the phone numbers below.

Customer Care Centre:

  • 0700 909 909 909 (Nigeria)
  • +234 0700 909 909 909 (Int’l.)


  • 01 422 7777 (Nigeria)
  • +234 01 422 7777 (International)

By calling on phone, you may also have to wait for few minutes, if not an hour before your time reaches.

If you don’t have enough credit for a phone call, then there are other easy means to make contact below.

Stanbic IBTC Bank Customer Care Email Address

You can send an email and your query will be replied within 24 hours. All you need to do here is to provide full information about your query.

For inquiries and complaint, your emails should be sent to as follows.

Customer Support:

Fraud Report:

Stanbic IBTC Bank Social Media Pages

It has been proven positively that Stanbic IBTC Bank also tends to respond faster when contacted via their social media handles.

You can easily send a private message (DM), leave a comment or tweet to their page, which will enable you get answers faster and issues solved.

Stanbic IBTC Bank Head Office In Nigeria

If you have tried all channels and still not satisfied and want to make inquiries, you can mail or stop by the corporate head office in Nigeria which is located at:

IBTC Place, Walter Carrington Crescent, Victoria Island, Lagos


Stanbic IBTC Bank is one of the major banks in Nigeria that assures you of innovative services geared towards giving you satisfaction.

You can make all inquiries and complaints to the Stanbic IBTC Bank customer care agents from the comfort of your home.

The call center agents are professional and well trained thereby giving any caller a pleasurable experience.

Please Note: No Stanbic IBTC Bank Customer Care representative will or should ask you via phone call, email or social media for your sensitive/private data like ATM Card PIN, CCV Number, ATM Card Number, BVN Number or Mobile Banking App Password/PIN.

Please don’t divulge the aforementioned details to anybody.

We believe this information on Stanbic IBTC Bank customer care support and contact details in Nigeria is helpful to you.

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