StarTimes ▷ Easy Ways To Contact & Get Support In 2021

StarTimes Customer Care ContactAre you looking for StarTimes customer care number, service support and contact details in Nigeria in order to make inquiries and also solve your decoder, account, subscription and connection issues? Then you’re at the right place because this post got you covered.


About StarTimes

StarTimes was introduced into the Nigerian entertainment market in 2010 and currently have so many users due to being one of the top standing best satellite providing adorable channels at affordable price.

Unlike the tons of other paid TV services in Nigeria and Africa, StarTimes comes with a simple-to-install antenna and decoders which require no dish installation.


StarTimes Bouquet

Antenna

  • Classic – ₦ 899/m
  • Basic – ₦ 599/m
  • Nyota – ₦ 299/m

Dish

  • StarTimes Chinese – ₦1999/m
  • StarTimes Super – ₦1499/m
  • StarTimes Smart – ₦999/m
  • StarTimes Nova – ₦499/m

StarTimes Channels

You can watch exciting StarTimes channels for your news, documentaries, live sports, entertainment and so much more.

Some popular StarTimes channels include:

  • AIT
  • AL JAZEERA
  • AMC Series
  • AMC-Nigeria
  • ANIMAUX
  • Baby TV
  • BBC World News
  • BET
  • Bloomberg Television
  • CCTV News
  • Channels TV
  • Child Smile
  • Cool TV
  • CORE TV NEWS
  • Crime Explorer
  • Da Vinci Learning
  • Discovery Science
  • DOVE TV
  • DTN
  • E! Entertainment
  • E-STARS
  • eTV
  • Eurosport News
  • FARIN WATA
  • Fashion TV
  • Fine Living
  • FOX
  • Fox News
  • Fox Sports
  • FX
  • Galaxy TV
  • GET TV
  • IQRAA
  • Iroko Play
  • JIM JAM
  • LTV
  • MCS Extreme
  • MITV
  • MSNBC
  • MTV Base
  • Nat Geo Gold
  • Nature and History
  • NBA TV
  • Nickelodeon
  • Nigezie
  • NTA
  • ORISUN
  • POP
  • QYou
  • REAL STAR
  • Silverbird TV
  • Star Africa 2
  • Star Bollywood TV
  • STAR CHINESE 2
  • Star Dadin Kowa
  • Star Gold
  • STAR KUNGFU
  • Star Movies 1
  • STAR NOVELA E1
  • STAR ONE
  • Star Plus
  • Star Series E1
  • Star Sport 2
  • Star Zone
  • STV GUIDE
  • TLC
  • Trace Sport Stars
  • True Movies 1
  • TVC
  • Wap TV
  • Wazobia TV

StarTimes Subscription Payment

To avoid losing your viewing, you’ll have to make payment and renew your subscription before the expiration date.

You can make use of one of the below easy and convenient payment options:

  • Baxi Box
  • GTBank Mobile
  • JumiaPay
  • Mobile
  • Paga
  • Quickteller ATM
  • SMS
  • StarTimes App

Reasons People Contact StarTimes Customer Care

People contact StarTimes customer care for inquiries, complaints, feedback and queries on:

  • Account suspension
  • Auto rebooting
  • Channels and packages
  • Dealers and installers
  • Decoder cannot power ON
  • Decoder prices
  • Default decoder setting
  • Double payment
  • Envelope on screen
  • Error in bill payment
  • Fixing errors
  • Getting decoder PIN
  • How to recharge
  • New decoder activation
  • No access
  • No audio
  • No channel received
  • No service
  • No signal
  • No video
  • Online account login
  • Payment info and confirmation
  • Payment options
  • Poor movie picture quality
  • Profile update
  • Reconnection troubles
  • Smart card number
  • Smart card pairing
  • Subscription payment
  • WhatsApp number

Ways To Contact StarTimes

StarTimes customer care agents are always available 24/7 and ready to help out with any inquiries or difficulties you might be having as a customer, dealer or an installer.

So here, you will be showed the different means through which you can make contact and get support in case you want to make inquiries or have issues with your decoder, account, subscription or connection.


StarTimes Customer Care Phone Numbers

As a customer, when you have something to get across to StarTimes customer care representative, phone calling might be the fastest and easiest way to make contact.

It is worth pointing out that you will be charge at the normal call rate depending on your mobile network and tariff plan you are using on it.

It is faster to get through to StarTimes Nigeria customer care on 094618888 (24-hour service) and 014618888 (7 am to 8 pm every day).

If you don’t have enough credit for a phone call, then there are other easy means to make contact below.


StarTimes Customer Care Email Address

You can send an email and your query will be replied within 24 hours. All you need to do here is to provide full information about your query.

For inquiries and support, send an email to dm@startimes.com.ng.


StarTimes Social Media Pages

It has been proven positively that StarTimes also tends to respond faster when contacted via their social media handles.

You can easily send a private message (DM), leave a comment or tweet to their page, which will enable you get answers faster and issues solved.


StarTimes Offices In Nigeria

For inquiries and support, you can also mail or stop by at their various offices in Nigeria

Lagos

Polaris Bank Building, Fatai Atere Way, CAPA Junction, Mushin, Lagos

80, Awolowo Way, Olowu Junction, Ikeja, Lagos

22, Jagumolu Street, Laide Bus stop, Bariga, Lagos

265, Ikotun-Idimu Road, Calvery Bustop, Ikotun, Lagos

75, Baale Street, Olodi Apapa, Lagos

Abuja

No. 8, Eldoret Close, off Aminu Kano Cresent, Wuse 2, by Fadama House, Abuja

NTA AREA 11, opposite FCDA, Abuja

B1 Kwad Mall Shopping Plaza, Maraba, Abuja

Shop No. 5, Karu Shopping Plaza, by Karu Roundabout, Abuja

Arab Road, beside Dunamis Church, Kubwa, Abuja

Makurdi

No. 26, Railway by Pass Highlevel, Makurdi

Plot 295, Kuchiaku by Tipper Garrage, Kuje, Makurdi

Ibadan

No. 58, opposite Stanbic Bank, Iwo Road, Ibadan

Ilorin

9, Hamadu Bello Way, GRA, Ilorin

Abeokuta

87, Obafemi Awolowo Avenue, Isale Igbehin, Abeokuta

Oshogbo

13B, opposite Mobil Filling Station, Oke-Fia, Oshogbo

Akure

No. 43, Orimoloye House, Isikan Akure

Benin

83, Sapele Road, opposite Area Command Police Station by 1st Junction, Benin

Port Harcourt

No. 3, Onne Road, GRA, Phase 2, Port Harcourt

Uyo

No 20, IBB Way, Uyo, Akwa Ibom

Calabar

104, Murtala Mohammed High Way, Calabar

Delta

7, Abude Street, off Lagos/Asaba Road, Agbor, Delta

Yenagoa

117, Onopa Ambiama, Yenagoa Road

Onitsha

40, New Market Road, Nkpor, Onitsha

Aba

11, Factory Road, Aba

Enugu

30b, Abakaliki Road, GRA, Enugu

Owerri

115, Wethedral Road, Owerri, Imo State

Kano

No. 110, Murtala Muhammed Way, by Tafawa Balewa Road, Kano

Jos

No. 1, Beno.1, Beach Road, Jos

Yola

30, Atiku Abubakar Road, Sabru House, Jimeta, Yola

Gombe

First Floor, Kumbi Plaza, Sabon Layi, Gombe

Bauchi

Block B, Wunti Shopping Complex, Bauchi

Kaduna

NM8 Constitution Road, opposite Stadium, Kaduna

Sokoto

No. 9, Kano Road, opposite Central Bank, Sokoto


Conclusion

StarTimes takes pride in Africa’s local content and continues to reassure subscribers of more quality content and latest innovations that offer the best of digital TV experience.

We believe this information on StarTimes customer care support, offices, packages, channels and subscription payment in Nigeria is helpful to you.


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